How do I cancel a Marketplace order on Facebook?

How do I cancel a Marketplace order as a seller?

From the Marketplace drop-down menu, click on Orders, under “Sell Music”. Click on the link to the order number you want to cancel. On the Order page, click the “Cancel” button located at the top of the order page.

Why is my order pending on Facebook Marketplace?

The pending means that the item you are looking for is not currently available. A seller can mark an item on pending once the item is sold or the deal has been made with a certain buyer.

How do I get my money back from Marketplace sale on Facebook?

How do I issue a refund for something I sold with shipping on Facebook Marketplace?

  1. Tap in the bottom right of Facebook.
  2. Tap Marketplace.
  3. Tap at the top, then tap Your Listings.
  4. Tap View Order next to the order you want to refund.
  5. Scroll down and tap Refund, then tap Refund to confirm.
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Can I cancel an offer on Marketplace?

While an offer is pending (not accepted) on an item, that item may still be purchased by any buyer in the Marketplace. Any questions regarding the item should be asked before making an offer. Once an offer is made, it is not possible to retract it.

Is it bad to cancel an order on Facebook Marketplace?

You can cancel orders you sold with shipping and checkout on Marketplace as long as the order isn’t marked as shipped. Neither you nor the buyer will be charged.

How long does a refund take on Facebook Marketplace?

Refunds must be issued within 2 business days from when the seller receives the returned items.

How do I get paid on Facebook Marketplace?

Read our tips for buying and selling responsibly on Marketplace. You’ll be paid 15-20 days after you mark the item as shipped and enter a tracking number, or 5 days after the item is delivered upon receiving delivery confirmation. The payout goes to the bank account that you entered when you set up shipping.

How do I know if someone paid on Facebook Marketplace?

In the Your Sales section of Marketplace, you can see your balance from orders with shipping payments, the date of your next payout and your sales history. You can also see the bank account where the payout will be sent.

Why is my Facebook Marketplace in Review?

All listings go through a standard review and make take up to a day to complete the review. … If you see There are issues with your product next to your listing, it wasn’t approved because it goes against our Commerce Policies.

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Can I get my money back if I get scammed on Facebook Marketplace?

Purchase Protection means that you can request a refund if: … The purchase was unauthorized. The seller has been removed from Facebook.

Can you get scammed on Facebook Marketplace?

Like most online shops, Facebook Marketplace is a bit like an online flea market. … Also like a flea market, you’re likely to come across bootlegs, broken items, and fraud. Facebook itself is no stranger to scammers, spammers, and cat-fishers. There’s almost an industry built just on scamming Facebook users.

What do you do if you get scammed on Facebook Marketplace?

In addition, you can report the seller to us in Marketplace. To do that, visit the buyer or seller’s profile, which can be found at the bottom of the product profile. Tap on the “Seller Info” section, and there you’ll find a “Report” button. Facebook will review the case.

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