What rights do you have on Facebook marketplace?

Does Facebook Marketplace have seller protection?

Many purchases made with checkout on Facebook are covered by our Purchase Protection Policies. Purchases made through third-party sites, local pickups, Messenger transactions, or through other messaging services don’t qualify for Purchase Protection. … The seller has been removed from Facebook.

What can you do if you get scammed on Facebook Marketplace?

In addition, you can report the seller to us in Marketplace. To do that, visit the buyer or seller’s profile, which can be found at the bottom of the product profile. Tap on the “Seller Info” section, and there you’ll find a “Report” button. Facebook will review the case.

Can you get your money back on Facebook Marketplace?

Unless the item is final sale, most items purchased with checkout on Facebook are returnable for at least 30 days after delivery. Items purchased with checkout from individual sellers on Marketplace may be returned depending on the seller’s return policy.

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What are the rules on Facebook Marketplace?

Facebook Marketplace Rules

  • Certain items cannot be sold. Facebook maintains a list of items that are not allowed to be sold on Marketplace. …
  • You must sell a physical item. …
  • The description of the item must match the image. …
  • Before-and-after pictures are prohibited.

Can you get scammed on Facebook Marketplace?

Like most online shops, Facebook Marketplace is a bit like an online flea market. … Also like a flea market, you’re likely to come across bootlegs, broken items, and fraud. Facebook itself is no stranger to scammers, spammers, and cat-fishers. There’s almost an industry built just on scamming Facebook users.

How does payment work on Facebook Marketplace?

The Marketplace doesn’t have any built-in payment mechanism, so you have to arrange payments directly with the other party in a transaction. Unscrupulous sellers may insist on cash, gift cards, or other untraceable payment methods, and shady buyers may offer gift cards that turn out to be worthless.

Is it safe to use PayPal on Facebook marketplace?

We recommend using PayPal or cash. When selling an item, consider asking for full payment instead of installments. If you choose to use PayPal, make sure to protect yourself against common PayPal scams. … We don’t allow the sale of counterfeit, illegal or stolen items.

Should I give my phone number on Facebook marketplace?

People will NOT be able to see your address or phone number, unless you’ve chosen to put those things in your profile (don’t do that). If someone is interested in your listing, they can message you through Facebook to ask questions or check availability.

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How do I get my money back from a scammer?

Contact your bank and report the fraudulent transfer. Ask if they can reverse the wire transfer and give you your money back. Did you send money through a money transfer app? Report the fraudulent transaction to the company behind the money transfer app and ask if they can reverse the payment.

How long does it take to get refund from Facebook marketplace?

Refunds must be issued within 2 business days from when the seller receives the returned items. Sellers must provide a return shipping label to buyers when accepting a return request from a buyer. Sellers may deduct the cost of the return label from a buyer’s refund.

How do I protect myself on Facebook marketplace?

8 Tips to Stay Safe When Using Facebook Marketplace

  1. Buy and Sell Locally. …
  2. Check the Seller or Buyer’s Facebook Profile. …
  3. Discuss the Details of the Transaction Before Meeting. …
  4. Arrange an Instant Payment. …
  5. Consider Bringing a Friend With You. …
  6. Meet in a Public Place. …
  7. Trust Your Instincts. …
  8. Don’t Divulge Personal Information.

How do I report a bad marketplace seller on Facebook?

If you think a seller or product violates our Commerce Policies, you can report them:

  1. From your News Feed, tap , then tap Marketplace.
  2. Tap on a listing from the seller that you want to report.
  3. Tap on the name of the seller.
  4. Tap below the seller’s name.
  5. Tap Report Seller.
  6. Follow the on-screen instructions.

What is not allowed on Facebook Marketplace?

Not a real item: Anything that isn’t a physical product for sale. For example, “in search of” posts, lost and found posts, jokes and news aren’t allowed. Services: Selling services (example: house cleaning) on Marketplace isn’t allowed.

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Why is Facebook Marketplace so bad?

People just are not on Facebook to buy

This is the fundamental flaw with the Facebook Marketplace is that people are not there to buy. If you are on eBay, Amazon or Etsy, your purpose of being on these two sites is to buy or are about to buy a product. Both these sites are for the best part “product-oriented”.

Can I talk to a live person at Facebook?

Yes, you can contact and speak with a representative at Facebook. The social media network Facebook lets you connect with others around the world in real time via a live chat or through posting messages on member’s walls.